"The Pathfinders of the Gemstone Jewelry Trade"
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How To Place Your Order Online
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We accept orders online through our website only.
I. Find the items you would like and put them in the shopping cart. You can do this by:
- Clicking on the item you are interested in
- Enter the quantity
- Clicking the ADD Button
- Verify Quantity and Click the Update Button at the bottom of your cart.
- When you have finished your shopping and are ready to purchase, click the green Final Checkout Button.
If you would like to remove items simply put a zero in the quantity box and click the update button at the bottom of your cart.
Once you proceed to the Checkout you are in our Secure Order Form.
II. Customer Registration
III. Complete your Billing and Shipping address.
NOTE: The billing address entered must correspond with the address on the credit card that will be used for payment. If these do not match your order cannot be processed.
III. Choose a Shipping Option
Our preferred carrier is United Parcel Service UPS. For single items, you may choose to send via Priority mail.
IV. Choose Your Payment Preference
We accept Visa, Mastercard and Discover. If you are unable to use one of these methods or would
like to make other arrangements for bulk orders, please contact us
via
email
or by phone 407.855.4004, and we
will be happy to work out an alternative solution for you.
V. Click "Submit" When you are ready to complete your purchase
An invoice of your order will appear on the screen. You can print the invoice for your records at this time. You will also receive an email confirmation of your order.
You will receive email confirmations from Jennifer@villageoriginals.com during our two week testing period, starting May 28th.
NOTE: A sales tax of will be applied to orders shipped to Florida state addresses and a sales Tax of will be applied to orders shipped to Ohio state addresses.
Shipping Options & Rates:
For Orders shipping within the United States:
- Standard UPS ground
- UPS 2nd Day Air
- UPS Next Day Air
All shipments will have a tracking number which will be included in the email that you will receive confirming that your order has shipped. You will have the ability to check the status of your order at any time by using this number.
We will do our best to ship orders within 1 – 2 days of receiving them. NOTE: Orders placed After 12 pm on Fridays or the day before a holiday will ship within 2 – 3 days.
Shipping Rates are computed depending on the weight of your order rounded up to the next pound and based on UPS Rates. Some items may require a small handling fee.
International/Outside The US
Black Market Minerals® ships outside the US via UPS Worldwide Express. Cost varies upon location and shipping method. Costs will be provided during checkout.
PLEASE NOTE: Shipping and handling total presented at checkout does not include duties, tariffs or related brokerage fees. Customers are responsible for these additional charges upon delivery. Please contact your local post office or customs office to inquire about these charges. Black Market Minerals® will not offer refunds on items purchased or shipping and handling charges if you refuse to pay duties, tariffs, or other fees. Most products are made in South Korea and are thus not subject to NAFTA.
We process orders within 24-48 hours after receipt, Monday through Friday.
In most cases, orders received by 12pm EST on a weekday will be processed
the same day.
Package Arrival time at your residence or business will vary depending upon location.
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Shipping Rates
Continental US
Shipping rates for UPS Next Day and UPS Second Day depend on the location and weight of package. You will receive an email with the total for the charges.
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Product Return Policy
We want you to be satisfied with your purchases at Black Market Minerals. If for any reason you are not satisfied, you may return the merchandise within 30 days of the order ship date. Items must be returned in their original condition. For example, a partial strand of beads may not be returned.
Please follow the instructions below when returning merchandise:
- Send the item in its original condition within 30 days to:
Black Market Minerals
Attn: Returns
1125 Gills Drive #800
Orlando, Florida 32824
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Pack the merchandise carefully.
- Include a copy of the invoice that came with your order.
- Circle the item and how many you are returning.
- Once we receive your return we will credit your account and send you an email confirming that everything has been taken care of.
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Customer Service Satisfaction Guarantee
We would love to hear from you. If you have a product question or need further assistance, please contact us at the following email address: sales@blackmarketminerals.com. We will respond as soon as possible. We can guarantee our products to be of excellent quality and as represented in this website.
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Security
SAFE, SECURE ONLINE SHOPPING. Black Market Minerals is a secure site. We use a to ensure the highest level of security.
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We use iPayment Inc. / Authorize.net for secure online credit card transactions. Authorize.net is an internationally recognized organization, and a trusted company to secure payments.
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All Authorize.net
payment systems are bank endorsed.
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Authorize.net
systems have inbuilt system redundancy and fault tolerance.
- At the browser 128 Bit
Digital Certificate SSL by GeoTrust is used provided by Cybrhost.com.
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Your credit/debit card details are safe and there is NO Public access to the Server.
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The secure area of this website has a valid DIGITAL CERTIFICATE.
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The certificate is a statement guaranteeing the security and identity of this website.
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A certificate contains information that a specific website is authentic. This ensures that no other site can assume the identity of the original site.
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When you enter a secure area of our website, your browser will notify you by displaying a dialog box and a locked icon in the status bar and you will also notice the HTTPS. When you leave a secured area your browser will display a second dialog box to notify you.
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BlackMarketMinerals.com is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for two reasons:
- To process your order
- To provide you with the best possible serviceWe will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
- Your Name
- AddressPhone Number
- Email Address
- Credit/Debit card details
We use the personal information you give us for the following purposes:
- To contact you regarding your order status.
- To enable us to process and dispatch your order swiftly and efficiently to your delivery address.
The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. If we intend to transfer your information outside the United States ( US ) and or Great Brittain ( UK ) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
We act discretely in terms of competition and do not knowing use your methodologies and business development ideas, to enhance those of one of your competitors.
Please Contact Us if you have any questions regarding your order or if you notice any website performance issues.
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| Copyright 2008 BlackMarketMinerals.com ALL RIGHTS RESERVED. No Duplication Permitted. |
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